Ear Conditions Requiring Clear Visualisation of the Tympanic Membrane

May 30, 2025
Ear Conditions Requiring Clear Visualisation of the Tympanic Membrane

What GPs Need to Know About When and How to Use MBS Item 41647

Clear visualisation of the tympanic membrane (TM) is essential for accurate diagnosis and safe management of numerous ear conditions commonly encountered in general practice. In recent years, concerns around MBS item 41647 have led many GPs to avoid using the item, despite having invested in microscopes and adopting best practices like microsuction.

Let’s break down the clinical rationale, when the item is justified, and the critical difference between complicated and uncomplicated ear wax removal — for safe, compliant, and evidence-based care.

Why Is a Clear View of the TM So Important?

A wide range of conditions require direct inspection of the eardrum. Here’s a table outlining the clinical reasons:

Condition

Why a Clear View of the TM Is Required

Otitis media (acute or with effusion)

TM inspection shows bulging, retraction, redness, fluid level, or air bubbles

Tympanic membrane perforation

Size, position, and edge characteristics guide healing potential and need for ENT referral

Tympanosclerosis

Calcified plaques can mimic infection or other pathology

Cholesteatoma

Identification of attic crusting, marginal perforation, and retraction pockets requires magnification

Barotrauma (e.g. post-flight, diving)

To detect haemorrhagic TM, fluid build-up, or rupture

Foreign body assessment

Ensures TM integrity during and after removal

Otitis externa with swelling/debris

TM often hidden — need to rule out middle ear involvement

Sudden hearing loss

Differentiates between conductive and sensorineural causes

Post-surgical follow-up (e.g. grommets)

Verifies correct placement, healing, or complications

Myringitis (bullous or localised inflammation)

Requires magnified TM inspection to confirm diagnosis

Eustachian tube dysfunction

TM may show retraction, air bubbles, or fluid level

TM retraction pockets

Can progress to cholesteatoma; needs close follow-up

Glue ear

Requires visual confirmation of middle ear effusion or dull TM

 

Why Use a Microscope or Endoscope?

  • Many of these conditions involve subtle or obscured TM changes.

  • Wax, swelling, pus, or canal anatomy may block otoscopic view.

  • Magnification helps detect retraction pockets, perforation edges, or early cholesteatoma.

  • Accurate assessment ensures correct diagnosis and prevents inappropriate treatment.

Clinical Tip:

If your patient presents with:

  • Otalgia

  • Discharge

  • Acute hearing loss

  • Or if you cannot visualise the TM clearly…

You are clinically justified in:

  • Performing microsuction to clear the canal

  • Conducting micro-inspection with a microscope or endoscope

  • Billing MBS item 41647, provided there is an associated ear disorder — not just simple wax


When to Claim MBS Item 41647

Below are common clinical scenarios where MBS item 41647 is justifiable:

Condition

Why It Qualifies

Impacted cerumen with hearing loss

Sudden conductive loss + failed ear drops or syringing

Otitis externa with canal obstruction

Prevents TM assessment; microsuction needed

Otitis media

Requires visual confirmation of bulging TM, effusion, or perforation

Foreign body

Blocks hearing and TM view; microscope assists safe removal

Cholesteatoma / canal keratosis

Debris may block view; magnification critical

TM perforation

Need to assess margins and secondary infection

SSNHL (sudden sensorineural hearing loss)

Ruling out external or middle ear obstruction is essential

Haemorrhagic otitis / barotrauma

Blood and trauma can obscure TM — micro-inspection needed

Post-op complications (grommets, mastoid)

Sudden changes in hearing require magnified follow-up


When NOT to Claim Item 41647

Condition

Why 41647 Does NOT Apply

Simple wax impaction

No other ear disorder present — claim as standard consult

Subjective hearing loss without objective findings

No clinical justification for microscope use

Using microscope just for comfort or routine

Not billable unless a disorder is being diagnosed or treated


The Difference Between Complicated vs Uncomplicated Wax Removal

Understanding this distinction is essential for both clinical safety and MBS compliance:

Uncomplicated Wax Removal

  • No ear disorder

  • Easily managed with irrigation or curette

  • No inflammation or TM pathology

  • Billing: Use standard consult (e.g. 23, 36, 44)

Complicated Wax Removal

  • Associated with:

    • Perforated TM

    • Otitis externa/media

    • Foreign body

    • Sudden hearing loss

    • Post-surgical canal

  • Microscope required for:

    • Visualisation

    • Safe removal

    • Assessment of TM

  • Billing: Item 41647 (if criteria met)

MBS Note TN.8.255 clearly states:

“Item 41647 applies where use of an operating microscope or endoscope is clinically necessary, such as where examination by conventional means (hand-held or spectacle-mounted auroscope) does not provide sufficient detail.

In addition, item 41647 cannot be claimed for the removal of uncomplicated wax in the absence of other disorders of the ear.

The removal of uncomplicated wax in the absence of other disorders of the ear by operating microscope or endoscope, or the removal of wax by microsuction or syringing using any visualisation method may be claimed as part of an MBS general attendance item provided all other requirements of the item have been met.”


Summary: When Can GPs Bill Item 41647?

You can bill MBS item 41647 if:

  • There is a clinical ear disorder (not just wax)

  • You use a microscope or endoscope

  • Ear drops or syringing have failed, are contraindicated, or are inappropriate

  • Make sure to clearly document the reason for performing microsuction and tympanic membrane inspection. To streamline the process, use the autofill or template feature in your EMR system.